Provider of technological solutions software to store, identify, retrieve and analyze digitally recorded telephone or electronic customer communications
Providers of hosted and premise based customer call center solutions software, incorporating Automatic Call Distribution (ACD) and Interactive Voice Response (IVR)
Providers of software solutions for strategic workforce management in contact centers, as well as accounting cost and quality control of voice and IP enterprise networks
Provides a range of automated solutions for the contact center and call center market. The products offered include software, hardware and service solutions for management and monitoring